How to submit a support case for Streamlit Community Cloud

This article describes the steps to submit a support request to Snowflake for Streamlit Community Cloud.

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Note

For Snowflake customers, a support case can be submitted via the support portal on Snowsight.

1. Navigate to https://community.snowflake.com/s/ in your browser.
2. If you already have a Snowflake Community account, sign in. Otherwise, click "CREATE ACCOUNT," and follow the prompts.
3. At the top of the page, click "SUPPORT."
4. From the drop-down menu, select "Submit A Case."
5. Select the option "I am a Streamlit Community Cloud user."
6. Click "Next" to open the case description page.
7. Fill out your request and submit the support case.

You should receive a confirmation email with the case number. A Snowflake Support engineer will follow up directly with the next steps to resolve your case. All communication will be through email.

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